Printer-friendly versionPrinter-friendly version

Convention Policies

You’re here to have fun. We’re here to make it possible for you to have that fun. For all that to happen, WonderCon has a few policies that are necessary for the safety and comfort of everyone. Please comply so that you and everyone else can enjoy the convention.

These policies were updated on March 16, 2017, and pertain to WonderCon Anaheim 2017, March 31–April 2 at the Anaheim Convention Center.


Airspace (Balloons, Drones, etc.)

No devices may be flown or tethered within the confines of the Exhibit Hall or at any WonderCon Anaheim function inside or outside the Anaheim Convention Center. This includes drones, helium balloons and helium-filled products, or any lighter-than-air objects either powered or unpowered.


Badges

To help prevent scalping and counterfeit badges, WonderCon Anaheim badges are now enabled with RFID (Radio Frequency Identification) tags. At various access points in and around the Anaheim Convention Center, you will encounter gates with a large “SCAN HERE” indicator. All you need to do is tap your badge briefly to the indicator. When you do, you’ll get a green light that indicates you’ve been validated and are okay to enter. When you leave, you must also tap your badge out so you may re-enter when you return. 

It is extremely important you remember to tap your badge when you leave, or you could be denied re-entry and sent to the customer service desk in a different location. If you are sent to customer service to resolve a badging issue, you will need a photo ID to validate that you are the badge holder of record.

Always wear your badge and hang on to it! You will need your badge to attend any WonderCon Anaheim function, including all daytime and nighttime panels and events at the Anaheim Convention Center, the Arena, the Anaheim Hilton headquarters hotel nighttime events, and, of course, browsing or shopping in the Exhibit Hall. Keep your badge visible so guards do not stop you. If you’re asked to show your badge, please do so. Badges are nontransferable. Please do not give your badge to a friend or to people outside the Convention Center when you leave WonderCon Anaheim. Also keep in mind that security will be spot-checking badges against IDs. If you lose your WonderCon Anaheim badge, please visit the Attendee Registration Area in Hall D. Lost or stolen badges may be replaced onsite for a nominal fee.


Code of Conduct

Attendees must respect commonsense rules for public behavior, personal interaction, common courtesy, and respect for private property. Harassing or offensive behavior will not be tolerated. WonderCon Anaheim reserves the right to revoke, without refund, the membership and badge of any attendee not in compliance with this policy. Persons finding themselves in a situation where they feel their safety is at risk or who become aware of an attendee not in compliance with this policy should immediately locate the nearest member of security, or staff member, so that the matter can be handled in an expeditious manner.

The WonderCon Anaheim Show Desk is located in Lobby B/C. During show hours you can always find a WonderCon staff member or security guard in the show office. Please stop by there if you have any questions or concerns.


Costume Props Policy
No functional props or weapons are allowed at WonderCon Anaheim.

Simulated or costume props or weapons are allowed as a part of your costume, subject to prior approval by security and compliance with the following:

All costume props and weapons must be inspected at the Costume Props Check Desk. There are 2 locations this year: Inside Hall D, and in Lobby B/C (locations are subject to change).

  • All costume props must conform to state and federal law.
  • Projectile costume props and weapons must be rendered inoperable.
  • Functional (real) arrows must have their tips removed and be bundled and zip-tied to a quiver.
  • Costume swords must be tied to your costume in such a way that they can’t be drawn.
  • After each person’s costume props have been checked, they will be tagged by security, and you will be given a wristband to wear to designate that your weapons have been checked.
  • Security will escort you to the security station for inspection if your costume prop is not tagged.

If you do not want to have your costume weapons inspected or tagged, or if you are not willing to comply with these policies, please do not bring your costume weapons to WonderCon Anaheim.


Wearable Cameras/Video Recorders/Camera Phones

Remember that recording of footage on the screens during panels is prohibited (see below: No Video or Audio Recording of Movie and TV Panels). This includes Google Glass, Snapchat Specs, and any wearable camera. You cannot wear Google Glass during footage viewing in any program room. If your Google Glass are prescription, please bring a different pair of glasses to use during these times.

Also, please turn off your devices (phones, tablets, laptops, etc.) and put them away during the screening of panel footage. Not doing so interferes with everyone’s viewing quality and causes security to think you’re recording the clip.


No Hoverboards at WonderCon Anaheim

Hoverboards are not allowed at WonderCon Anaheim, including the Exhibit Hall, Programming rooms, and outside areas of the Anaheim Convention Center, and the Anaheim Hilton ballrooms featuring WonderCon Anaheim events.


No Handcarts, Trolleys, Rolling Luggage, or Oversized Strollers in the Exhibit Hall

Please be aware that, for safety reasons, no handcarts, trolleys, rolling luggage, or oversized strollers are allowed in the Exhibit Hall. Attendees found on the exhibit floor with these items will be removed from the Exhibit Hall.


No Live Streaming of Any Program or Event in Any Programming Room at WonderCon Anaheim

The usage of live streaming apps and software on any electronic device (smartphones, tablets, laptops, etc.) is not allowed in any onsite or offsite official WonderCon Anaheim Program and Event rooms.


No Market Research at WonderCon Anaheim

WonderCon does not allow market research, surveys, or information-gathering in any public area of the main facility or any WonderCon events.


No Paging

Please keep in mind that there will be no personal pages over the P.A. system. Set a time and place to meet with your family and friends and communicate with them via text or phone when necessary.


No Pets Allowed

If you have pets, including iguanas, parrots, boa constrictors, or other nonhuman critters, please leave them at home. The Anaheim Convention Center will not allow animals into the building except for service animals. If your service animal is not wearing any kind of ID identifying them as a service animal, you will be stopped by security. Please stop by Disabled Services in Lobby B/C for Service Animal Stickers for your WonderCon badge.


No Retail Sales Unless Exhibit Space Has Been Purchased

No retail sales are allowed anywhere at WonderCon Anaheim unless you purchased or were allocated exhibit space. This includes the Exhibit Hall, common areas such as lobbies, program rooms, and outside venues, such as the Anaheim Convention Center grounds, or the hotels in the WonderCon Anaheim room block, including the Anaheim Hilton, our headquarters hotel. Retail sales are strictly limited to the exhibitors in the WonderCon Anaheim Exhibit Hall.


No Running

There is absolutely no running anywhere at WonderCon! That includes the programming rooms, the lobbies, outside the Anaheim Convention Center, and in the Exhibit Hall at all times, but especially in the morning when we first open the hall. We understand that you want to get to your favorite booth (or program or anime screening or food truck) right away, but running is a safety hazard for EVERYONE, not just you. People caught running may have their badges taken away from them and may be ejected from the convention. Don’t run … it’s not worth it!


No Selfie Sticks or Similar Devices at WonderCon Anaheim

Selfie sticks, GoPro poles, or any device that extends your camera or phone away from your hand are not allowed at WonderCon Anaheim. If you’re seen with one of these devices, you will be asked by security to put it away and not use it at WonderCon. This includes all of the Convention Center: Exhibit Hall, Programming and Event rooms, etc., and on Convention Center grounds outside, and any official WonderCon Anaheim events outside the Center, including the Anaheim Hilton headquarters hotel.


No Sitting in Exhibit Hall Aisles

By order of the fire marshal, sitting in the Exhibit Hall aisles is not allowed. Lounges are located throughout the WonderCon Anaheim Exhibit Hall and near food concessions for your convenience.


No Smoking, Including E-cigarettes and Vaping Products and Devices

No smoking is allowed at any WonderCon Anaheim event at any time and in any location. No smoking at WonderCon Anaheim includes traditional cigarettes, pipes, cigars, or E-cigarettes and any vaping product or device. This policy includes the Exhibit Hall, all the Programming Rooms, the Arena, and the Anaheim Hilton headquarters hotel. You are welcome to step outside to smoke in designated smoking areas only, but please be considerate of others when you do. This policy is in place not only for the comfort of attendees but also to comply with Anaheim city ordinances prohibiting smoking at public events near any doorway, entrance, exit, or operable window. Please comply with this policy; noncompliance may result in ejection from the convention.


No Strollers in the Arena and Programming Rooms

Strollers are not allowed in the Arena or Programming Rooms at WonderCon Anaheim. Guests are encouraged to leave strollers in their vehicle or hotel room. Strollers will not be permitted in the seating areas of the Programming Rooms. If you’d like to park your stroller while in the Anaheim Convention Center, stroller parking is located in various areas; see the maps on pages 52–53 of the WonderCon Anaheim 2017 Program Book for exact locations (a version of the Quick Guide from that publication, including maps, will be uploaded to this website as we get closer to the event). Parking will be free of charge and provided on a first-come, first-serve basis. Please note: WonderCon Anaheim will not provide security or check-in/check-out for the strollers.


No Video or Audio Recording of Movie and TV Panels

No video or audio recording is allowed of the footage on the screens during movie and television panels at WonderCon Anaheim. The footage shown in these panels are exclusives brought to us by the studios and networks. Please respect their rights and allow us to continue to show this type of material to our attendees.


WonderCon Anaheim reserves the right to change or modify any policy or rule at any time and without notice.